I’m writing this post because of an increasing number of clients who have had their email hacked. And it’s not just my clients as you can read here.
In some cases they have been locked out of their email when the perpetrator has changed their password. In other cases, the password has not been changed but the hacker has sent malware laced email from the hacked account. In all cases, somehow, the hacker has figured out the password.
There are some steps you can take to protect yourself. The first is to have a good strong password. Ideally, it should not be a real word and it should be longer than 8 characters and it should be a mix of upper and lower case letters, numbers and symbols. And most importantly, the password you use for email should not be used for any other account. If you have multiple email accounts, they should each have their own unique password.
The second thing that I am recommending is 2-Step Authentication. This prevents someone from logging into your email account if they do not have access to your smartphone.
When anyone, including you, attempts to login to your account from a new device, a code is sent to your smartphone that must be entered, like a second temporary password, in order to complete the login process. The result is if a hacker figures our your password and attempts a login from their computer they will be blocked because the code will be sent to your cell phone and not to them.
The added benefit of this method is if you receive a code, which comes via text message, and it’s not you attempting to login, you will know that someone is trying to hack your account.
2-Step Authentication is not an iron-clad guarantee against hacking but it is good enough to protect your email from all but the most determined hackers.
I strongly encourage you to consider this.
Here are instructions for setting this up:
As usual, I am here to answer your questions.